Refund & Return Policy
Refund & Return Policy
At Misswish, we want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or different from what you ordered, you can request a return within 7 days of delivery.
1. Return Eligibility
To be eligible for a return:
The return request must be raised within 7** days from the date of delivery**.
The product must be unused and in its original condition.
The product must be returned with its original packaging, tags, and accessories, if applicable.
The product should not be washed, altered, damaged, or used.
A clear photo/video may be required for damaged, defective, or incorrect products.
2. Reasons Eligible for Return
A return may be accepted if:
You received a damaged or defective product.
You received a wrong product.
The product received is different from the product ordered.
There is a missing item/accessory, where applicable.
3. Non-Returnable Conditions
Returns may not be accepted if:
The return request is raised after 7** days of delivery**.
The product has been used, washed, altered, or damaged by the customer.
Original packaging, tags, or accessories are missing.
The product shows signs of wear or misuse.
4. How to Request a Return
To request a return, please contact Misswish Customer Support with:
Order ID
Reason for return
Clear photos/videos of the product and packaging, if required
Our team will review the request and confirm whether the return is eligible.
5. Return Pickup
Once the return request is approved, a reverse pickup may be arranged through our logistics partner, subject to service availability at your Pincode.
Please keep the product safely packed and ready for pickup.
6. Refund
Once the returned product is received and passes our quality inspection, the refund will be initiated to the original payment method, subject to the applicable payment and banking processing time.
For Cash on Delivery orders, the refund may require valid bank account or other payment details from the customer.
7. Important Note
Misswish reserves the right to reject a return if the product does not meet the conditions mentioned above or if the return request is found to be invalid.
For any return or refund-related assistance, please contact our customer support team.